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Leadership
The sales tech stack
CRM, engagement, enablement, forecasting, and CPQ tools — and the integrations between them — that the sales motion runs on.
Owned by: Sales ops managerTest band: Sales ops manager
In practice
Every tool that does not write back to the CRM creates a second source of truth. Buy fewer tools; integrate the ones you have.
The kind of thing the test asks
- A new engagement tool logs activity but does not write back to the CRM. The consequence is…