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Quotas & compensation
Clawbacks
Recovering commission already paid when the deal it was paid on churns, cancels, or never pays, within a defined window.
Owned by: Sales ops managerTest band: Sales ops manager
In practice
A 90-day clawback on non-payment protects the business without making reps distrust the plan. Longer than a year is a plan reps route around.
The kind of thing the test asks
- A 24-month clawback on churn will most likely…